1. Introduction

Welcome to Apni Dokaan. This Privacy Policy explains how we collect, use and protect information when you visit or make a purchase through apnidokaan.com.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

When you use our website or place an order, we may collect information necessary to process and fulfil your order, including:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase information
• Account information you choose to provide
• Information you submit when contacting customer support

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, such as browser type, device information, IP address and general website usage information.

This information may help us maintain website security, improve website performance and understand how visitors use our website.

4. How We Use Your Information

We may use the information we collect to:

• Process and fulfil your orders
• Arrange delivery of purchased products
• Communicate with you about your order
• Provide customer support
• Manage your customer account
• Improve our website and services
• Prevent fraud, abuse and security issues
• Comply with applicable legal requirements

5. Payments

Payment information may be processed through the payment method or payment service provider selected during checkout.

Where third-party payment services are used, their own privacy policies and terms may also apply. We do not claim to control the privacy practices of third-party payment providers.

6. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember shopping or account preferences, improve performance and understand website usage.

Some third-party services used on the website may also use cookies according to their own policies.

7. Sharing of Information

We do not sell your personal information.

Information may be shared with trusted service providers when necessary to operate our business, process orders, deliver products, provide website services or comply with legal obligations.

8. Data Security

We take reasonable measures to protect information submitted through our website. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Retention of Information

We retain information for as long as reasonably necessary to provide our services, fulfil orders, maintain business records, resolve disputes and meet applicable legal or accounting requirements.

10. Your Information

Depending on applicable law, you may have rights relating to the personal information we hold about you, including requesting access, correction or deletion where applicable.

You can contact us if you have a question about your personal information or wish to make a privacy-related request.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children. If you believe a child has provided personal information to us, please contact us so that we can review the situation.

12. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of websites operated by third parties.

We recommend reviewing the privacy policy of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or legal requirements.

Any updated version will be posted on this page with a revised “Last Updated” date.